Welcome ... and thank you for your interest in Hunter Water's customer panel.

Firstly we need to get some contact information from you and then we will ask you some questions about yourself.

At any stage if you have some questions about the process, please call Australian Survey Research on 1800 068 489 during working hours. They are organising the panel for Hunter Water.

Your contact information

Your given name (first name)  
Your family name (surname)  
Phone number  
Best time to call on this number  
Email address  
Street number and name, such as 10 Curly Crescent  
Suburb / City  
Postcode  
About you

We are asking you the following questions to make sure we have a balanced panel, for example, similar numbers of men and women, people who live in suburban areas compared with more rural areas, people who live on their own compared with a large family. The information will only be used by Hunter Water and will not be released to any other organisation for any purpose.

Please choose the answers that best describes you.

  Male   Female
Age range  
 
Which words best describe you?
You can choose more than one.
Work full time as an employee  
Work part-time or casually as an employee  
Run my own business or with a partner  
Family carer  
Unemployed and looking for work  
Retired  
Full time student  
 
Roughly, how much was your household or your business' last Hunter Water bill?
This would have covered a four month period of water supply.
 
What type of Hunter Water customer are you?
You can choose more than one option if it applies to you.
  Residential customer (get a bill from Hunter Water 3 times a year)
  Tenant (landlord or agent gets a Hunter Water bill and may or may not pass it on to you to pay)
  Commercial customer (run a business which gets a Hunter Water bill)
  Interact with Hunter Water about water issues, such as a developer, plumber, builder, surveyor, etc.
What happens next?

In about a month, we will confirm by email or letter that you have been accepted as part of the panel. We conduct about five surveys each year, so you are likely to hear from us in the next couple of months about a survey.

Thanks for your interest so far. We will be in touch and we look forward to hearing from you soon.

Australian Survey Research on behalf of Hunter Water